eBusiness for Whole-Process Thinkers

Start with a Sustainable Web-Based Solution

The Usability Specialist, Ho-Hum Fallacy

"My web design is good. I have tested it against 8 users and all of them were able to complete all of the tasks on the first try!"

More Fallacies

Usability tests that produce perfect results likely have something wrong with them.

Pilot tests help a usability specialist work out errors in the test -- the specialist may be using a line of questioning that "gives away" the answer.

Objectivity keeps the usability specialist from influencing data. He or she must be careful not to use gestures, tone of voice or other clues
Perfect scores are a RED FLAG in a usability study. Human beings do not respond to a problem exactly like one another.

web site workbook, website workbook, web site planning workbook, website planning workbook, web site plan, website plan, web planning, web site planning, website planning, web site project prepbook, website project prepbook, plan web project, plan web site project, plan website project

Web Sites that Fly™ , home of the web site planning workbook, Web Site Project Prepbook -- Minneapolis, MN, USA © Copyrighted 1998- . Rebecca St. Martin. All Rights Reserved. Graphic Design for Print: Visit the Graphic Sage.

web site workbook, website workbook, web site planning workbook, website planning workbook, web site plan, website plan, web planning, web site planning, website planning, web site project prepbook, website project prepbook, plan web project, plan web site project, plan website project, teleconference, teleconference services, teleconference companies, teleconference service, teleconference comparison